Supervisor - KEYS MST-SA

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

 

 

Position Description: 

• Report to the program AVP, and/or covering leadership; attend weekly clinical meeting to report on cases, staff development, and personal development and coaching.
• Manage and oversee the assigned team model/program by providing guidance and direct supervision for the implementation of services and ensure team’s integration.
• Model adequate standard of care for tutors and coaches by conducting best practice with clients through adherence and regulatory standards from stakeholders.    
• Develop and Implement outreach and onboarding plan in partnership with ACS to help the engaged of newly entering and current college students; including support with summer-bridge program that helps new program participants who are attending college for the first time better acclimate to and have the skills to succeed in a college environment.
• Conduct weekly group supervision for assigned team to assure adherence to model/program principles and associated analytic process. Assure that clinicians achieve engagement with all key participants.
• Applies and is adherent to NYF Coaching and Mentoring Model for the program as well as the performance evaluation process.  
• Responsible to ensure the team develop a success plan for each student that takes into account the student’s interests, strengths, and areas of growth, and sets a clear path toward degree completion within a reasonable amount of time; regularly review and update this plan regularly as needed.
• Review of session notes to facilitate prompt feedback and support around excellence in services, and for staff development opportunities/learning.
• Assure appropriate and timely documentation of services in all databases to allow for peer and supervisory input, and to meet all reporting and communication needs of funding and referral sources.
• Assure excellent quality of services.
• Collaborate with AVP to develop program manual and implement program manual to the team.
• Collaborate with peer supervisory team to develop and implement program manual for students that describes all program resources available to students, as well as program expectations.
• Responsible for referral management of assigned team or program as per agency/program/ACS guidelines.
• Develop internal agency programs knowledge to support the team in linking students to appropriate mental health services.
• Implement ongoing assessment to identify students experiencing challenges and ensure that they are referred to the appropriate CUNY (or other, as appropriate) mental health resources.
• Review treatment plan and incident reports to identify and address risk factors that give rise to possible child removal, ACS involvement, and out of home placement due to continued referral behavior (applicable for all Child Welfare programs).
• In coordination with the AVP: interview, make hiring decisions, and onboarding planning of frontline staff.
• Supports all program staff, monitors training and professional development needs. Participates and promotes team bonding activities. 
• Engage in administrative oversight and participate in leadership seminar
• Responsible for CQI process for the team and responsible for participating in case review process.
• Conduct supervisory reviews in the EHR system and other funding sources systems as applicable, and document reviews (as defined by program/model).
• Participates in all program training, supervision, and consultation activities as applicable
• Abide by the Standard of Care and Responsibilities set for supervisors by any oversight body
• Collaborate with other agency programs
• Dependent on the model/program will carry a caseload with flexibility on taking more cases to meet programs’ utilization and families’ access to service when needed, and/or as part of coverage support.
• On call responsibilities are required per service delivery, including weekend availability.
• Supports the integration of services and regulation (OMH and Managed Care; meeting billable contacts targets: Client SED, diagnosis, insurance) as applicable
• Ability to travel outside of assigned borough/region based off client needs.
• Provides coverage as needed for the team and/or for operation hours.
• Respond to email correspondences in a timely manner.
• Other duties as assigned

Organizational expectations include:  

• Regular and punctual time and attendance, and adherence to The Foundling’s and your department’s specific time and attendance policies and protocol. 
• Consistent demonstrated commitment to The Foundling’s BHAG, mission, vision and values (Compassion, Dignity, Family and Community, Diversity, Excellence). 
• Adherence to The Foundling’s employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements. 
• Appropriate engagement with support departments to ensure appropriate and timely hiring, performance management, investigation, discipline, suspension, and restructuring decisions concerning direct reports.   Regular supervision and performance evaluation of direct reports. 
• Any other duties and/or tasks that may be assigned. 

 

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

With prior work experience in Education and/or Social Work setting,

Master's Degree in Social Work, Mental health Counseling or related subject area 

 

 

Other Requirements: 

• Good leadership and interpersonal skills
• The ability and willingness to work with stakeholders and AVP to ensure program practice/standard.
• Prior experience working with at-risk youth or youth with special need strong preferred.

 

Preferred Experience:

• 1- 2 years of relevant experience in evidence-based services, preventive settings, Academic/mentoring/coaching, and/or school based mental health services
• 2-3 years of accumulated experience (internships through post-graduate) providing direct services to youth and their families in their homes and/or communities
• Be proficient in Microsoft Word, Excel, PowerPoint, Internet, Email, and Data entry systems (e.g. Connections, Electronic Health Record).
• Excellent communication skills required. 
• Experience in managing direct service providers who engage with the identified populations or similar population in high-risk court-involved youth either in Family Court or Adult Court, Child-Welfare programs.
• An understanding and commitment to complying with the New York State Central Register of Abuse and Neglect protocol (requiring staff to comply with promulgated requirements to report any suspected abuse, maltreatment, or neglect of any child).
• Experience with and willingness to work with culturally diverse population, computer literacy, able to research current information on medical, social and legal issues.   
• Direct use of pragmatic (i.e. structural, strategic, and functional) family therapies
• Behavioral therapy targeting school behavior and academic performance
• Implementation of interventions within or between systems in the youth’s natural ecology that affect or influence the behavior of youth (i.e. family, peer, school, and neighborhood)
• Creating and following a Treatment Plan
• Comfortable and adaptable to changes
• Take initiative and a team-player
• Strength-Focus and Engagement
• Accountability and open to ongoing evaluation, feedback, and supervision of his or her work
• Experience with cross-agency collaboration
• Experience with common clinical problems, e.g., child abuse and neglect, aggression, family conflict, depression, drug use, traumatic events, truancy
• Experience with clinical management / supervision of staff
• Skills to manage own and team self-care to prevent burnout
• Consultancy aptitude, ability, and attitude

 

Crisis Intervention

A thorough understanding of existing federal and state ethical guidelines and laws concerning situation that may occur in crisis treatment.  He or she must also be familiar with the organizational and procedural guidelines (i.e. agency mission, culture, administrative structure) of relevant collateral agencies (i.e. juvenile or family court, probate court, social services agencies).

Masters’s Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution

$82,587.85/year + $3,500 - Bilingual Additive (as applicable) + $1,000 – Provisional Licensure Additive (as applicable) + $4,000 – Full Licensure Additive (as applicable)