Medical Assistant

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Provide support to patient care delivery and health center operations by performing clinical and administrative tasks that ensure accurate documentation, regulatory compliance, and a positive patient experience in alignment with the organization’s mission to serve vulnerable populations.

• Perform and document rooming activities (height, weight, head circumference, vital signs) with 100% accuracy and complete patient prep within 10 minutes per visit.
• Conduct phlebotomy, point-of-care testing, and prepare send-out lab samples as ordered, maintaining ≥ 98% accuracy and completing tasks within provider-specified timelines.
• Support supply and medication inventory management under supervision, ensuring 100% removal and proper disposal of expired items during monthly audits.
• Perform and document vision and hearing screenings, achieving 100% compliance with screening protocols and accurate charting.
• Complete room turnover between patients in compliance with infection control workflows, maintaining zero breaches and readiness within 5 minutes.
• Provide excellent care and customer service by managing patient flow and communication, keeping wait times under 15 minutes and achieving ≥ 90% patient satisfaction scores.
• Ensure health center readiness and compliance with infection control, OSHA, HIPAA, and regulatory standards, achieving zero deficiencies during inspections.
• Assist with additional duties as needed to support smooth operations, completing 95% of assigned tasks on time and supporting at least 4 outreach or quality initiatives annually.

Other Requirements:

• High school diploma or equivalent; completion of an accredited Medical Assistant program required.
• 1+ year clinical experience; pediatric or community health experience preferred.
• Proficiency in phlebotomy and point-of-care testing.
• CPR Certification
• Strong organizational and communication skills. 
• Knowledge of infection control and regulatory compliance standards.
• Mission-driven, detail-oriented, compassionate, and committed to serving diverse populations.
• Spanish speaking a plus  

• Demonstrated strong commitment to safety.