Senior Supervisor - EFFC

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

As a Senior Supervisor, you will play a pivotal role in ensuring the safety of children and families. You will lead and mentor a team of employees and peers, driving their professional development, ensuring adherence to best practices and ensuring the team meets their key performance indicators to promote staff morale and programmatic excellence.

Note: No headcount will be added, only current supervisors from the dept and region are eligible to apply. 

As a Senior Supervisor, you will play a pivotal role in ensuring the safety of children and families. You will lead and mentor a team of employees and peers, driving their professional development, ensuring adherence to best practices and ensuring the team meets their key performance indicators to promote staff morale and programmatic excellence.

Core Responsibilities

1. Support and assist the AVP with coverage when AVP is out of the office ( including liaison with Admin and facilities on site issues and on site supervisory coverage) and providing training and shadowing to new supervisors being on-boarded.
2. Monitor Monthly safety assessments to the homes of a child/youth in care, the foster/resource parent (1X monthly or as needed based on case circumstances/ACS or OCFS requirement), Natural Parent (2x's monthly) performed by the case  planner or Parent Advocate Mandated by NYF and our collaborative and governing partners (ACS and OCFS)
3. Perform overall case management oversight by completing documentation of supervisory case reviews in Connections and through coaching case reviews with staff in unit to provide collaborative partnership in safety, permanency and well-being assessments and to provide guidance and support to staff assigned to unit.
4. Monitor timely Submission of Documentation of staff that supports providing evidence of safety, permanency and well-being (Progress notes, Family Assessment and Service Plans, Permanency Hearing Reports in connections, ) of families and meets the City, State and Federal casework contact requirements for meeting with children and families
5. Lead in the coordination, scheduling/invitation and follow up of all ITM’s for the region.  Support in facilitating ITM’s when AVP is out of the office.  Attend Case conferences with staff to facilitate collaborative assessments towards permanency and compliance with required mandates as set by NYF and city and state regulatory stakeholders
6. Monitor Staffs attendance to  court appearances in compliance with court Hearings as set by NYC Family Court System to assess, promote and advocate for safety, permanency and well-being of families within the foster care system.
7. Participate in required coaching sessions set within NYF Coaching and Mentoring model  with supervisor to support professional growth, provide case management guidance and support.
8. Attend trainings as identified by self and/or supervisor to promote professional growth, increase knowledge relating to working with children and families, increase skills to meet job requirements

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

• Masters Degree in Social Work, Counseling, Family Therapy or a related field.
• Must have 2 years of relevant experience in child welfare or mental health including at least 1 year supervisor experience in KEYS FAP.
• An ability to adapt to a constantly changing environment with a passion for serving culturally diverse individuals and families.
• Ability to be assertive, proactive, engage people from all backgrounds, openness to learning and feedback.
• Excellent critical thinking, written and verbal communication, problem-solving skills, organizational and time management skills to effectively lead a team and manage multiple deadlines and projects.
• Ability and willingness to work on weekends (on-call) and evenings and support staff in managing crisis and stabilizing incidents.
• Experience with program evaluation, data entry and analysis, and report production.
• Ability to build and maintain relationships with a wide variety of stakeholders and engage in community outreach to promote the program utilization.