Investigative Analyst

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Complete investigations including interviewing program staff and persons supported, collection and review of relevant documentation, and determination of investigative findings.

Document investigative findings consistent with in OPWDD regulations using Form OPWDD 149 consistent with best practices

Manage case-specific investigations’ process and documentation in OPWDD’s Incident Reporting Management Application (IRMA) as well as in any relevant, internal systems or tools.

Work with the AVP of Investigations and Compliance to develop client specific recommendations as well as program and system level recommendations based on investigation findings and incident management trends.

Meet with program staff to discuss identified findings and recommendations and develop corrective action plans as needed. Provide technical assistance and monitoring of corrective action plans as needed.

Travel to all agency sites across NYC’s five boroughs and in Westchester, Rockland, and Orange counties as needed for interviews, site inspections, or meetings with program staff.

Staff need to be flexible for hybrid work (as determined); whereby working partly in the physical workplace, and partly remote-at another workspace or at home (as applicable) utilizing technology and equipment provided by the agency, including Teams to conduct interviews, collaborate with staff, participate in meetings and manage work; laptop connected to the internet; smart phones and the like

Participate in the Incident Review Committee for the Developmental Disability (DD) Services division as well as the DD Special Review Committee

Support other compliance program functions as needed, including internal audit, program monitoring and training

Represent NYF at internal and external meetings and work groups as appropriate.

Assist the Systems and Quality staff and leadership with special projects as needed.

Participate in trainings provided by OPWDD related to Incident Management as needed.

Must be certified to conduct Abuse/Neglect investigations by OPWDD and/or the NYS Justice Center.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

• Demonstrated strong commitment to safety.

• Excellent critical thinking, communication, written and time management skills.

  Strong interpersonal skills and ability to work as a team.

  Task driven and extremely attentive to accuracy and detail.

  Strong Problem-Solving Skills.

• Must be/or willing to become OPWDD or Justice Center certified to conduct investigations.
• Ability to interpret and execute regulatory guidelines and agency policies
• Proficient in Microsoft Word, Teams
• Ability to travel to NY Foundling programs (as needed)