Case Planner - ESSHI Harlem

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Position Description: 

Case Planner is responsible for clients in New York Foundling’s ESSHI Harlem young adult housing program. Housing young adults age 18-25, who have aged out of care and/or are experiencing chronic homelessness. Position reports to ESSHI Program Supervisor.  Conducts home, community, and office visits; provide referrals to community service providers in accordance with the service plan for the participants; accompanies participants to drug treatment, medical, school, housing, human resource administration appointments as necessary. Role requires comprehensive case plan assessments and delivery of appropriate interventions. The Case Planner can expect to spend at least 30% of work time in the field or working remotely and must use tools and policies to record work time and maintain communication and accountability.  

Job Responsibilities:  

1. Case management responsibility for 14-18 young adults who are living in New York Foundling’s ESSHI Harlem location. May be required to report to Foundling’s Manhattan, Bronx, or Brooklyn offices. 
2. Adhere to Fair Futures Coaching model and provide Core Case Management services for each case, with the goal of supporting participants independent living skills and overall wellness.  
3. Coordinate youth’s service needs.  Make appropriate referrals and follow-up with participant and service provider to ensure young adult is accessing services. Where youth is not accessing services, coach young adult and advocate on their behalf to help remove barriers.  
4. Conduct required monthly in-office and home visits with assigned cases. Complete additional meetings as needed to ensure optimal outcomes for the case.  
5. Provide flexible scheduling to complete case meetings and prioritize participant's schedule.  
6. Collaborate with program vocational specialist to ensure that they are receiving appropriate vocational and educational referrals and skill building coaching. 
7. Work with young adult to facilitate their integration into the community, support their ability to live independently, support the develop of relational skills to secure a broad support network.  
8. Supervise or facilitate workshops, field trips, community days and enrichment activities for young adults in the program.   
9. Attend trainings and conferences for professional development.   

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Requirements:

Bachelor’s degree or master’s degree in social work, Psychology, Sociology or Counseling required.   

Other Requirements:     

• A minimum of 1-2 years of experience working with youth in foster care, young adults with substance use and mental health issues; young adults experiencing chronic homelessness; Familiarity with the NYC child welfare system; bilingual Eng/Span preferred.    

• Must be an excellent communicator and have good interpersonal skills.   

• Must be a good writer and have demonstrated ability to complete tasks in a timely manner. 

• Ability and willingness to work some weekends and evenings is required including response to emergency calls.   

• Demonstrated ability to identify problems, develop solutions and take the lead in solving problems. 

• Must be self-directed, as well as a team player. 

• Must have excellent organizational and multi-tasking skills. 

• Working knowledge of Word, Excel and ability to work with database programs such as Access. 

• Ability to work outside of regular business hours including evenings and weekend hours, as needed. 

PREFERRED 

• Commitment to NY Foundling, OTDA, and ACS Mission and values 

• Familiar with the political and cultural landscape of the community 

• Understanding/working knowledge of youth and young adults-serving systems and agencies. 
• Ability to work with young adults’ boards and representatives. 
• Self-starter and independent worker