Residence Manager - DD

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help ur neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

As a member of the leadership team, the role of the Residence Manager should advocate for supports and encourage growth among individuals in order for everyone to reach their full physical, emotional, and intellectual. They should guide the DSP to encourage professional growth and to ensure policy alignment.  The Residence Manager will develop and maintain positive relationships with all individuals in the program as well as the individuals’ families, guardians and/or correspondents.  The Residence Manager will oversee all aspects of the operations for the residence that they supervise.

Residence Manager will maintain positive communications. He/she will be an effective communicator who will be able to provide person-directed supports and constructive feedback regarding overall program expectations. 

• Speak and treat all people in a respectful manner
• Create and encourage an open communication system
• Develop clear and concise written and verbal communications including but not limited to CDR (Corrective Discipline Reports), professional emails, supervisions, family contacts and etc.
• Meet respective deadlines
• Foster appropriate communications and respond in a timely manner
• Conduct, attend and participate in regular supervisory sessions to share information about people supported and programs
• Work with the clinical team, family members, day programs, community members and establishments to ensure that the programs and services we provide to people supported are person-directed and meaningful.
• Respond to all communication in a timely manner to ensure compliance with deadlines
• Be aware of overall program spending including DSP salaries and overtime
• Prepare completely all Req logic submittals
• Responsible for all aspects of the program operating budget
• Complete, monitor and review all documentation in accordance with Foundling, Federal and State policies and procedures
• Oversee the completion of all documentation by DSPs and other related staff, e.g., Residential Habilitation Specialist, Nursing, Facilities, Behavior Intervention Specialist, Dietary
• Ensure documentation is completed within the expected timeline
• Display proficiency in Evolv utilizing all reports to accurately manage all service documentation
• Complete and ensure accuracy of all required documentations e.g. Audit Book, incident reports and investigations, people supported case records, behavior logs, service entries, MARs, fire drill forms, emergency preparedness drills and safety checklist
• Conduct monthly DSP meetings for training and informational purposes; conduct formal supervision sessions and professional development with all DSPs at least monthly; informally when needed
• Ensure staff training compliance per OPWDD regulations and NYF policies
• Encourage and provide opportunities for DSPs to attend trainings
• each individual’s medical background and current issues
• Coordinate each individual’s medical needs and advocate in the best interest of the individual in medical situations and work with the RN when overseeing and coordinating medical care for all people supported. He/she will train DSPs on the appropriate ways to handle and address medical situations
• Implement, train and require DSPs use of EVOLV and other electronic health record
• Supervise and train DSPs in person centered planning

Salary Range: $65,702.64 - $69,502.64

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

All Residence Managers must have a bachelor’s degree in psychology, social work, management, or other related field is preferred.

• Valid NY/NJ/CT/PA Driver’s License with 6 points or less required.
• Three (3) years of experience working with individuals with developmental disabilities and familiarity with OPWDD regulations
• One (1) years of supervisory experience
• Computer literacy, including working knowledge of Microsoft Office Suite (Word, Excel and PowerPoint).
• Certification or willingness to obtain certification as an instructor in positive behavior approaches, strategies and/or supports and physical intervention techniques training in accordance with the OPWDD and other approved curricula applicable to the needs of the individuals
• Certification or willingness to obtain and maintain Strategies for Crisis Intervention and Prevention (SCIP-R) and Cardiopulmonary Resuscitation (CPR)