Bilingual Case Planner

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Case Planner is responsibile for clients in New York Foundling’s ESSHI Harlem young adult housing program. Housing young adults age 18-25, who have aged out of care and/or are experiencing chronic homelessness. Position reports to ESSHI Program Supervisor.  Conducts home, community, and office visits; provide referrals to community service providers in accordance with the service plan for the participants; accompanies participants to drug treatment, medical, school, housing, human resource administration appointments as necessary. Role requires comprehensive case plan assessments and delivery of appropriate interventions. The Case Planner can expect to spend at least 50% of work time in the field or working remotely and must use tools and policies to record work time and maintain communication and accountability.

Position Description: (Summarize the essential functions of the job.)

Case Planner is responsibile for clients in New York Foundling’s ESSHI Harlem young adult housing program. Housing young adults age 18-25, who have aged out of care and/or are experiencing chronic homelessness. Position reports to ESSHI Program Supervisor.  Conducts home, community, and office visits; provide referrals to community service providers in accordance with the service plan for the participants; accompanies participants to drug treatment, medical, school, housing, human resource administration appointments as necessary. Role requires comprehensive case plan assessments and delivery of appropriate interventions. The Case Planner can expect to spend at least 50% of work time in the field or working remotely and must use tools and policies to record work time and maintain communication and accountability.

Job Responsibilities:

1. Case management responsibility for 14-18 young adults who are living in New York Foundling’s ESSHI Harlem location. May be required to report to Foundling’s Manhattan, Bronx, or Brooklyn offices.
2. Adhere to Fair Futures Coaching model and provide Core Case Management services for each case, with the goal of supporting participants independent living skills and overall wellness.
3. Coordinate youth’s service needs. Make appropriate referrals and follow-up with participant and service provider to ensure young adult is accessing services. Where youth is not accessing services, coach young adult and advocate on their behalf to help remove barriers.
4. Conduct required monthly in-office and home visits with assigned cases. Complete additional meetings as needed to ensure optimal outcomes for the case.
5. Provide flexible scheduling to complete case meetings and prioritize participants schedule.
6. Collaborate with program vocational specialist to ensure that they are receiving appropriate vocational and educational referrals and skill building coaching.
7. Work with young adult to facilitate their integration into the community, support their ability to live independently, support the develop of relational skills to secure a broad support network.
8. Supervise or facilitate workshops, field trips, community days and enrichment activities for young adults in the program.
9. Attend trainings and conferences for professional development.
10. Maintain clear, concise and accurate documentation of progress that promote peer and supervisory review and feedback, and that demonstrates compliance with evidenced based clinical model and meeting our agency’s expectation. Assure documentation (data entry) for contacts, incidents, and reports are submitted timely (as indicated by program).
11. Timely data entry of all services practices of the program in agency record and for reporting, and other system as provided.
12. Receive supervision from NY Foundling leadership. Attend mandatory weekly supervision and consultation on-site at identified location by the supervisor.
13. Has ability to maintain confidential client records.
14. Willing to cover for team-members. Willing and able to work flexible hours. Some evenings and weekends required.
15. Related duties as assigned by supervisor or administration to ensure that program outcomes are being reached.
16. Be competent using smartphone, laptop, NYF identified apps and online tools (Microsoft Office) to track all work-time, task accountability, and maintain safe and responsive communication with clients and program team.
17. Related duties as assigned by supervisor or administration.

Organizational Expectations include:

Regular and punctual time and attendance, and adherence to The Foundling’s and your department’s specific time and attendance policies and protocol.

Consistent demonstrated commitment to The Foundling’s BHAG, mission, vision and values (Compassion, Dignity, Family and Community, Diversity, Excellence).

Adherence to The Foundling’s employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements.

Sociology, Phycology Degree Required

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

 $57,783 - $63,400/Year