Care Manager

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Salary Range: $51,000 - $58,300/year

Responsible for the overall management of the patient's Individualized Plan of Care. The Care Manager is ultimately responsible for the overall provision and coordination of services to assigned caseload. The Care Manager guides program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. - Fluent in ASL

Job Responsibilities:

• Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual
• Plan of Care the Care Manager is able to:
• Coordinate the enrollee’s provision of services including as per their acuity level.
• Support adherence to treatment recommendations
• Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate.
• Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated
• Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed
• Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences
• Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services
• Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position
• Functions as an advocate for clients within the agency and external service providers
• Educate the child/caregiver on care of chronic conditions, immunization, medication management, screening and other preventive interventions.
• Must be able to provide home-based and community based care management services
• Responsible for the overall management of the patient’s Individualized Plan of Care.

Requirements:

• Bachelor of Arts or Science with two years of relevant experience OR
• A License as a Registered Nurse with two years of relevant experience OR a Masters with one year of relevant experience
• Working knowledge of the provision of health care in a variety of settings.
• Ability to work directly with a diverse population consisting of Severely Emotionally Disturbed (SED), Medically Fragile (Med F), Developmentally Disabled (DD), Division of Juvenile Justice
• Ability to travel to assigned operational areas/facilities and perform home and community based care management services
• Fluent in ASL

Salary Range: $51,000 - $58,300/year 

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Bachelor's in Social Work, Sociology or Psychology

• Demonstrated strong commitment to safety.