Supervisor- Young Adult Supportive Housing - Bklyn

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

The YA Housing Brooklyn Supervisor is responsible for providing Casework Supervision for 1 Case Planner and 1 Vocational Specialist and providing task supervision for interns as applicable. The position requires providing direct service coverage of 3-5 cases as necessary. Supervisor provides oversight for 19 cases in New York Foundling’s NY 15 and ESSHI young adult housing program. Position will report to CBEP AVP of Young Adult Supportive Housing. Due to the nature of this program, the Supportive Housing Program Supervisor can expect to spend at least 50% of work time in the field or working remotely and must use tools and policies to record work time and maintain communication and accountability. The Supervisors specific responsibilities include:

Job Responsibilities:

• Manage supportive housing program for 19 young adults, age 18 to 25, who have experienced chronic homelessness and experienced a variety or system involvement.
• Ensure that young adults served by the program are being linked with appropriate services in the community, receiving all benefits to which they are entitled, and that their holistic wellness, educational, financial and vocational needs are being met so that they may live independently.
• Monitor client and staff outcomes to inform programming and continued enhancement of service provision.
• Provide coaching and supervision to the assigned team. Complete coaching agendas, logs and staff performance evaluations for supervisees. Utilize Microsoft Teams coaching channels to enter logs and track goals.
• Coordinate with team and AVP to ensure 24/7 emergency on-call coverage.
• Assess and support case planner’s professional development. With focus on case planner’s engagement, intervention implementation, skill building, and use of community resources. Build upon strengths and areas for growth, while identifying appropriate training referrals.
• Track the completion of required annual trainings for supervisees.
• Collaborate with team supervisor to maintain the C.A.B for residents and plan Community Days.
• Meet with clients as necessary to enforce program guidelines, provide crisis intervention, mediate roommate relations and assess mental health concerns as needed
• Monitor and plan for all client service reviews and occupancy agreement renewal deadlines to maintain adherence to DOHMH/OTDA standards.
• Collaborate with team supervisor to conduct orientations/interviews and assessments of program applicants to fill vacancies in a timely manner. Assign applicants to units and case planners upon acceptance of applicants.
• Monitor timely completion of required data entry for EVOLV, TMS, CAPS, and all applicable systems.
• Collaborate with the program aide to ensure all apartments meet safety standards per DOB and DOHMH/OTDA guidelines.
• Interact with landlords and/or building management as necessary.
• Partner with NYF senior leadership, DOHMH/OTDA staff and additional stakeholders for compliance tracking and program development.
• Ensure timely completion and submission of tracking systems to NYF and DOHMH/OTDA as required.
• Partner with NYF QPC (Quality Assurance) team to monitor program incidents and plan interventions for optimal outcomes.
• Attend and participate in meetings with NYF staff, ACS, HRA, OTDA, DOHMH, DHS, and additional stakeholders as necessary.
• Maintain clear, concise and accurate documentation of progress that promote peer and supervisory review and feedback, and that demonstrates compliance with evidenced based clinical model and meeting our agency’s expectation. A
• Assure documentation (data entry) for contacts, incidents, and reports are submitted timely (as indicated by program).
• Timely data entry of all services practices of the program in agency record and for reporting, and other system as provided.
• Receive supervision from NY Foundling leadership. Attend mandatory weekly supervision and consultation on-site at identified location by the supervisor.
• Capacity and comfortability to supervise others and interns.
• Has ability to maintain confidential stakeholder/client records.
• Willing to cover for team-members. Willing and able to work flexible hours. Some evenings and weekends required.
• Related duties as assigned by supervisor or administration to ensure that program outcomes are being reached.
• If NYS Licensed (i.e. LCSW, LMHC, LMFT), support with group licensure supervision for clinical staff.
• Must be able to analyze data to ensure progress towards Key Performance Indicators and strategize for optimal outcomes.

Organizational expectations include:  

• Regular and punctual time and attendance, and adherence to The Foundling’s and your department’s specific time and attendance policies and protocol. 
• Consistent demonstrated commitment to The Foundling’s BHAG, mission, vision and values (Compassion, Dignity, Family and Community, Diversity, Excellence). 
• Adherence to The Foundling’s employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements. 
• Appropriate engagement with support departments to ensure appropriate and timely hiring, performance management, investigation, discipline, suspension, and restructuring decisions concerning direct reports.   Regular supervision and performance evaluation of direct reports. 
• Any other duties and/or tasks that may be assigned. 

Salary $73,542.00 - $78,042.00/year 

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and
welcoming.

With prior work experience in Supportive Housing and/or Social Work setting, Master's Degree in Social Work, Mental health Counseling or related subject area (and other majors related to Education and Human Services)

Other Requirements: 

• Good leadership and interpersonal skills
• The ability and willingness to work with stakeholders and AVP to ensure program practice/standard.
• Prior experience working with at-risk youth or youth with special need strong preferred.
• A minimum of 3 years of experience working with youth in care, youth with substance use and mental health issues; Familiarity with the NYC child welfare system; bilingual Eng/Span preferred.
• Supervisory experience and program management experience or administrative experience required.
• Must be an excellent communicator and have good interpersonal skills.
• Must be able to assess cases, analyze data, provide supervision, and interact with a wide variety of people.
• Must be a good writer and have demonstrated ability to complete tasks in a timely manner.
• Ability and willingness to work some weekends and evenings is required including response to emergency calls.
• Demonstrated ability to identify problems, develop solutions and take the lead in solving problems.
• Must possess strong group facilitation skills and experience.

Preferred Experience:

• Commitment to NY Foundling and ACS Mission and values
• Familiar with the political and cultural landscape of the community
• Ability to teach and be engaging and approachable
• Understanding/working knowledge of youth and young adults-serving systems and agencies.
• Ability to work with young adults’ boards and representatives.
• Self-starter and independent worker
• Excellent communication skills required. 
• Ability and willingness to work some weekend and evenings.
• Experience with and willingness to work with culturally diverse population, computer literacy, able to research current information on medical, social, and legal issues.  

Crisis Intervention

A thorough understanding of existing federal and state ethical guidelines and laws concerning situation that may occur in crisis treatment.  He or she must also be familiar with the organizational and procedural guidelines (i.e. agency mission, culture, administrative structure) of relevant collateral agencies (i.e. juvenile or family court, probate court, social services agencies).

• Demonstrated strong commitment to safety.