Medical Secretary

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

- Answer telephone and direct calls to appropriate staff

- Schedule appointments by mail and phone for on-site dental and mental health providers within regulated timeframes

- Send appointment reminder via electronic health record, email, phone and/or mail to foster parents of children due for appointments, manage call back system

- Call the evening before scheduled appointments to remind families of appointments

- Track and reschedule no shows

- Inform health care manager of chronic no show families

- Schedule specialty referral appointments with outside providers as directed

- Print and distribute daily clinic schedule

- Print weekly summary of actual clinic schedule, including walk-in appointments

- Manage filing of medical records

- Enter data into electronic system as directed

- Manage incoming reports and consultations for medical/mental health professionals to review prior to filing in record

- Manager transfer/closure of medical records as directed

- Typing and correspondence as needed

- Manage office supplies for all staff assigned to the clinic

- Complete job related tasks as needed

Salary Range: $37,485.06 - $44,785.06/year

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Associate’s degree preferred

Other Requirements:

• Knowledge in Medical Terminology preferred
• Excellent written and verbal communication skills
• Must be computer literate
• Experience with management and filing of medical records required
• At least 2 years experience in medical office or clinic setting preferred
• Bilingual English/Spanish preferred
• Excellent customer service skills

• Demonstrated strong commitment to safety.